Wooden's Wisdom - Volume 10 | Issue 497 |
Craig Impelman Speaking | Championship Coaches | Champion's Leadership Library Login | |
"LISTEN DON’T JUST HEAR" (BILL RUSSELL PART 3) In Bill Russell's 13 years in the NBA (1956-69) his Boston Celtics won 11 championships. For the last two championships (1968 and 1969) he was the player-coach. Sports Illustrated named him "the greatest team player in history."
In 2001 Russell, with David Falkner, published a fantastic book on leadership, Russell Rules. In his book Coach Russell discusses the importance of listening:
"Listening is essential to winning. There is no way around it. If you do not listen, you cannot win. Poor listening habits get in the way of success in both personal and professional relationships." Coach Russell listed three bad habits that people fall into when they are hearing but not listening. Look at the following list and see how many you answer with a yes.
Coach Russell continues with three positive tips on listening:
Coach Russell observed:
"We tend to respect and even to like those who listen to us even if they disagree with us. It is a basic but powerful human need to be understood, and the effective listener is filling that need as well as gaining information that he or she may need. Perhaps because we had no formal listening training in grade school and all of us can hear, we assume we are listening when we really aren't. It seems to me that eighty percent of people hear while only twenty percent really listen."
I believe every team and business should provide formal listening training for all leaders and team members. You can start with the book: "Just Listen" by Mark Goulston. A culture of listening will be successful; a culture of just hearing will not.
What formal listening training are you providing your team with?
Yours in Coaching, Craig Impelman
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The Sulkers The world's too busy now to pause Edgar Albert Guest (1881-1959)
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