|Wooden's Wisdom - Volume 12
|Craig Impelman Speaking | Championship Coaches | Champion's Leadership Library Login
CRITICIZE THE BEHAVIOR NOT THE PERSON. (JIA JIANG AND JOHN WOODEN)
In his book Wooden on Leadership, with Steve Jamison, Coach comments on what he believed were the critical points regarding criticism:
"When difficulties arose and strong action—or words—were called for, I made it a policy to criticize in private, not in front of others. The rebuke was done without rancor. I was stern, but I did not get personal—no insults, no berating, no anger, no emotion. When the discussion or action was over, it was all over. We moved on to other business without lingering anger or animosity.
I also attempted to combine a compliment with criticism when possible. Most people don’t like criticism, even when it’s for their own good. An acknowledgment—praise—offered as part of the criticism reduces their resistance; for example: "I like your aggressiveness on defense. Can I see some of that when you drive to the basket? "A statement like this is a method of honestly offering a pat on the back while pointing out a problem and how to correct it. The results were usually productive."
In his book, "Rejection Proof," ( https://www.rejectiontherapy.com/100-days-of-rejection-therapy ), Jia Jung applies Coach Wooden’s ideas to rejecting a request:
"Rejection is usually a hard message. Delivering the message with the right attitude can go a long way to softening the blow. Never belittle the rejectee. Make it clear that you are rejecting their request—not rejecting them as a person. When you are rejecting something, you should be specific. Make sure the person knows what exactly you’re turning down and be honest about the reasons why."
Coach Wooden said: "The purpose of criticism is not to punish, embarrass, or ridicule, but to correct and improve." Are you able to do that?
Yours in Coaching,
There's a bump on his brow and a smear on his cheek
Edgar Albert Guest (1881-1959)
For more information visit www.woodenswisdom.com
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