Wooden's Wisdom - Volume 13 | Issue 657 |
Craig Impelman Speaking | Championship Coaches | Champion's Leadership Library Login | |
"GREAT FEEDBACK" (DANIEL COYLE AND JOHN WOODEN) Daniel Coyle is the New York Times bestselling author of The Culture Code. In his book, Coyle defines a way to deliver "Great Feedback":
"What is the best feedback made of? A few years back, a team of psychologists from Stanford, Yale, and Columbia had middle school students write an essay, after which teachers provided different kinds of feedback. Researchers discovered that one particular form of feedback boosted student effort and performance so immensely that they deemed it "magical feedback."
Students who received it chose to revise their papers far more often than students who did not, and their performance improved significantly. The feedback was not complicated. In fact, it consisted of one simple phrase.
"I’m giving you these comments because I have very high expectations and I know that you can reach them."
That’s it. Just nineteen words. None of these words contain any information on how to improve. Yet they are powerful because they deliver a burst of belonging cues.
This sentence contains three separate cues:
This was the core of John Wooden’s feedback method. Sophomore superstar Sidney Wicks was upset because he wasn’t playing much. He told Coach Wooden: "You know I am better than those players playing instead of me."
Coach replied: "Sydney you are better than they are, and I believe they think you are better than they are as well. It’s too bad you are letting them beat you out because you won’t play team basketball."
Coach Wooden had communicated to Sydney:
This group is special; we have high standards here.
I believe you can reach those standards. The next two years Sydney Wicks led UCLA to back-to-back National Championships. He had received "Great Feedback."
How do you communicate?
Yours in Coaching, Craig Impelman
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The Gift Of Play Some have the gift of song and some possess the gift of silver speech, Edgar Albert Guest (1881-1959)
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